Messaging

Messaging is a part of ALTERNA’S Workspace Suite. It is ideal for organizations that want to refresh their email environment and reduce the total cost of ownership of their IT systems .

Microsoft Exchange

Microsoft Exchange is a software product designed to make emailing faster and more efficient. As email is now a critical function in the business environment and a great deal of business is now conducted by email, many companies are finding that using Microsoft Exchange has increased the reliability of their email functions as well as adding a host of other applications that can be utilized to make conducting regular business even easier.

 

Why use Microsoft Exchange?

Coupled with Microsoft Outlook, Hosted Exchange (Fresh Email) provides valuable messaging features that go beyond simple e-mail and allow business users to take control of their inbox.
 
These functionalities includes:
 

  • Contact management, event and calendar management, resource scheduling and administration, task management and shared folders.
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  • Delegate access to allow others to check designated components like e-mail, tasks lists and calendars.
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  • Server and client-side rules and spam filtering to manage the flow of incoming messages
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  • Multi-colored flagging to mark messages for follow-up, prioritization, searching and categorization.
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  • Recovery of sent messages.
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  • Ability to delete and replace an unread message.
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  • Out-of-office automatic reply.

Microsoft Exchange was designed for optimal security and privacy, with a variety of features at both the server and mailbox level. Microsoft Exchange Server uses Kerberos authentication, a network security protocol that provides mutual authentication for a network connection. Additional security protocol support includes Secure/Multipurpose Internet Mail Extensions (S/MIME), enabling users to digitally sign and encrypt e-mails and attachments or to access their mailboxes securely, without a VPN connection, when working outside company firewalls. Anti-spam features include support of real-time Safe and Block lists and both server-side and client-side message filtering in Outlook to help reduce the amount of unsolicited junk e-mail messages.

Exchange Server includes rich features for personal, group, and resource scheduling that integrates with e-mail, contacts, and tasks. Users can share their calendar information with others and view multiple calendars simultaneously to send meeting requests for shared open times. Recipients can decline or propose a different time, or accept and have the meeting automatically entered in their calendars. Schedules for shared resources like conference rooms and projectors may also be incorporated.

Contacts in the company directory are centrally maintained for sharing throughout the organization and can be downloaded to Outlook and synchronized for access from Outlook Web Access (OWA) and Outlook Mobile Access (OMA). Distribution lists also can be centrally shared and maintained to facilitate communication to groups such as departments or customer lists.

A task list provides the ability to create and assign tasks and can be integrated with e-mail notification and scheduling for basic project management and personal time management. Users can track progress as a task moves from active to complete to overdue, while managing status through various criteria like the person responsible and the category.

Fresh Email eliminates spam by offering you reliable and redundant filters that stop spam. Our state-of-the-art multi layered clustered appliance defense system make sure that your email server do not fall prey to mail spam, viruses, phishing attempts or other virtual threats and promise you 100% availability. What’s more, our spam filters and spam firewalls ensure that all legitimate emails reach their destination without delay.

Skype for Business

Skype for Business gives even the smallest of companies an affordable way to manage teams that are on the road. Microsoft has integrated this flexible and easy-to-use video and audio conferencing service directly into the Office 365 suite of products. The benefits are outstanding – now one click lets you communicate freely via instant messaging, audio, video, and email all in one place. You won’t have to manage multiple applications; everything you need is under one umbrella.

 

Why use Skype for Business?

 
Enterprise-grade features, reliability, security, multi-application hooks, cross-platform consistency and scalability:
 

  • File Upload/Preview — the relevant information is there when it’s needed.
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  • Easy Sharing of Desktop Files — Universal file sharing with enhanced functionality for Microsoft Office files.
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  • Meeting Tools & Support — Users have the tools needed to collaborate in the enterprise environment like video conferencing and desktop sharing.
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  • Cross-Platform Consistency — Interoperate across mobile, desktop and tablet devices, and across all major operating systems.
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  • Enterprise-Grade Security — Comply with security requirements including encryption, archiving, call detail and logging.
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  • Full Voice Integration — Integrate VoIP, Peer-to-peer, PBX connectivity, enterprise voice features and PSTN calling, or implement complete PBX replacement.
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  • OS Support — Gain access to all major mobile and desktop operating systems including iOS, Android, Windows and Mac.