Training & Capacity Building

Whether you are an individual pursuing your own professional development goals or a corporate seeking effective talent management solutions ALTERNA has the right offering for you. Our training and capacity building portfolio has a wide array of solutions including off-the-shelf and customized courses, consultation sessions, gap analysis and performance analysis reports.


ALTERNA has been an Authorized Training Center (ATC) of EC-Council since April 2016. Backed by a powerful portfolio of professional trainers, ALTERNA offers a valuable learning experience to its clients whether they individuals or corporates, seeking a career upgrade or planning to take on a new career path. In addition to stand-alone courses, ALTERNA provides bundled training courses that serve as specialized career tracks.


EC-Council, officially incorporated as the International Council of E-Commerce Consultants was formed to create information security training and certification programs to help save the international community from devastating cyber-attacks. EC-Council rapidly gained the support of top researchers and subject matter experts around the world and launched its first Information Security Program, the Certified Ethical Hacker. With this ever-growing team of subject matter experts and InfoSec researchers, EC-Council continued to build various standards, certifications and training programs in the electronic commerce and information security space.


EC-Council’s certifi¬cation programs are recognized worldwide and have received endorsements from various government agencies, including the United States Federal Government (via the Montgomery GI Bill), the National Security Agency (NSA), and the Committee on National Security Systems (CNSS).

This course is specifically designed for todays’ computer users who use the internet and the www extensively to work, study and play. The certification is an excellent complement to educational offerings in the domain of security and networking.


Course Duration: 16 hours


Certified Network Defender (CND) is a vendor-neutral, hands-on, instructor-led comprehensive network security certification training program. It is a skills-based, lab intensive program based on a job-task analysis and cybersecurity education framework presented by the National Initiative of Cybersecurity Education (NICE). The course has also been mapped to global job roles and responsibilities and the Department of Defense (DoD) job roles for system/network administrators. The course is designed and developed after extensive market research and surveys.


The program prepares network administrators on network security technologies and operations to attain Defense-in-Depth network security preparedness. It covers the protect, detect and respond approach to network security. The course contains hands-on labs, based on major network security tools and techniques which will provide network administrators real world expertise on current network security technologies and operations. The study-kit provides you with over 10 GB of network security best practices, assessments and protection tools. The kit also contains templates for various network policies and a large number of white papers for additional learning.


Course Duration: 40 hours

The Certified Ethical Hacker (C|EH v10) program is a trusted and respected ethical hacking training Program that any information security professional will need. Since its inception in 2003, the Certified Ethical Hacker has been the absolute choice of the industry globally.  It is a respected certification in the industry and is listed as a baseline certification on the United States Department of Defense Directive 8570. The C|EH exam is ANSI 17024 compliant adding credibility and value to credential members.


C|EH is used as a hiring standard and is a core sought after certification by many of the  Fortune  500 organizations,  governments,  cybersecurity practices,  and  a cyber  staple  in  education  across many  of  the most  prominent  degree programs  in  top Universities around the globe.


Hundreds  of Thousands  of  InfoSec Professionals  as  well as  Career  Starters have  challenged  the exam  and  for those  who  passed, nearly  all  are gainfully  employed  with successful careers, but the landscape is changing. Cyber Security as a profession is evolving, the barrier to entry is rising, the demand for Skilled Cyber professionals continues to grow, but it is being refined, demanding a higher level of skill and ability. EC-Council raises the bar again for ethical hacking training and certification programs with the all new C|EH v10!


This  course in  its  10th iteration,  is  updated to  provide  you with  the  tools and  techniques used by hackers and information security professionals alike to break into any computer system. This course will immerse you into a “Hacker Mindset” in order to  teach you  how  to think  like  a hacker  and  better defend  against  future attacks.  It  puts you  in  the driver’s  seat  with a  hands-on  training environment  employing  a  systematic ethical hacking process.


You are constantly exposed to creative techniques of achieving optimal information security posture in the target organization; by hacking it!  You will learn how to scan, test, hack and secure  target  systems. The course  covers  the Five  Phases  of Ethical  Hacking,  diving into  Reconnaissance,  Gaining Access,  Enumeration,  Maintaining Access, and covering your tracks.


The  tools and  techniques  in each  of  these five  phases  are provided  in  detail in  an  encyclopedic approach and absolutely no other program offers you the breadth of learning resources, labs, tools and techniques than the C|EH v10 program.


Course Duration: 40 hours

The ECSA program offers a seamless learning progress continuing where the CEH program left off.


The  new ECSAv10  includes  updated curricula  and  an industry  recognized  comprehensive step-by-step  penetration  testing methodology.  This  allows a  learner  to elevate  their  ability in applying  new  skills learned through intensive practical labs and challenges.


Unlike most other pen testing programs that only follow a generic kill chain methodology; the ECSA presents  a set  of  distinguishable  comprehensive methodologies  that  are able  to  cover different  pentesting requirements across different verticals.


It  is a  highly  interactive, comprehensive,  standards  based, intensive  5-days  training program  that  teaches information security professionals how professional real-life penetration testing are conducted. Building  on the  knowledge,  skills and  abilities  covered in  the  new CEH  v10  program, we  have  simultaneously re-engineered the ECSA program as a progression from the former.


Organizations  today demand  a  professional level  pentesting  program and  not  just pen-testing programs that provide training on how to hack through applications and networks. Such professional level programs can only be achieved when the core of the curricula maps with and is compliant to government and/or industry published pentesting frameworks.


This  course is  a  part of  the  VAPT Track  of  EC-Council. This  is  a “Professional”  level  course, with  the  Certified Ethical Hacker being the “Core” and the Licensed Penetration Tester being the “Master” level certification.


Course Duration: 40 hours

EC-Council’s CCISO Program has certified leading information security professionals around the world. A core group of high-level information security executives, the CCISO Advisory Board, contributed by forming the foundation of the program and outlining the content that would be covered by the exam, body of knowledge, and training. Some members of the Board contributed as authors, others as exam writers, others as quality assurance checks, and still others as trainers. Each segment of the program was developed with the aspiring CISO in mind and looks to transfer the knowledge of seasoned professionals to the next generation in the areas that are most critical in the development and maintenance of a successful information security program.


The Certified CISO (CCISO) program is the first of its kind training and certification program aimed at producing top-level information security executives. The CCISO does not focus solely on technical knowledge but on the application of information security management principles from an executive management point of view. The program was developed by sitting CISOs for current and aspiring CISOs.

Course Duration: 40 hours


ALTERNA offers its Workforce Transformation Program (WTP) to promote the development of a highly adaptable workforce and respond to the specific needs of your work environment and your employees. Newly learned skills can be applied immediately, with visible results.


Workplace skills are the foundational skills necessary for success in any job. Workplace skills training can help your business identify labor force gaps and assist with workforce retention and adaptation. No matter what your business is, ALTERNA team is ready to:


  • assess your workplace needs;
  • develop customized training that reflects the distinct needs of your employees;
  • provide the resources for quality instruction;
  • offer continued support throughout training; and
  • measure the achievement of your training objectives.


WTP serves the interests of management, staff and the overall organization. Your workplace will benefit from:


  • positive strategies for building a stronger workplace culture;
  • safer and more adaptable working environments;
  • greater collaboration through stronger management/labor relations;
  • employees with stronger academic skills;
  • employees who are better prepared and willing to participate in further training;
  • a greater capacity to recruit and retain staff;
  • staff with greater mobility within your organization;
  • employees who feel that they can contribute more and are more confident;
  • employees who are comfortable using technology; and
  • staff with improved team skills.

Improved Quality

Improving quality results in a more positive workplace culture. Examples of quality improvement include employees being able to: identify and answer questions from customers and co-workers; interpret facts; and identify options to solve problems as they occur.

Employee Engagement

WTP training helps employees understand and use company processes, communication channels and workplace expectations.

Recruitment and Retention

WTP leads to a more satisfied and valued worker. Studies reveal that offering training to employees dramatically influences retention, thereby decreasing costs associated with turnover.

Increased Employee Confidence

Opportunities for increased responsibility and promotion are noticeable outcomes when employee confidence rises.

Increased Productivity

Investing in WTP training results in positive employee responsiveness to change, decreased absenteeism and a decrease in time lost.

The Workforce Transformation Program (WTP) is comprised of three phases:

A gap analysis is a means by which an organization, company or firm compares its actual performance to its expected, desired or potential performance. An analysis is conducted to see whether the company is meeting expectations in various arenas, such as productivity, employee relations, worker engagement/satisfaction and profit margin. It is also used to determine whether resources are being strategically invested and used effectively. A gap analysis is one of the most basic components of any organization’s success.

How does ALTERNA perform a gap analysis?
Step 1: Plan
ALTERNA performs the skills gap analysis on two levels:

  • Individual: To identify the skills a job requires and compare them to an employee’s actual skill level.

  • Team/company: To determine if your employees have the skills to work on an upcoming project or if you need to hire externally. This analysis can help you target your employee training programs to develop the skills you need.

Step 2: Identify important skills
In order to identify the skills your company needs we:

  • consider your company’s job descriptions, business objectives and company values
  • think of the new skills your company might need in coming years
  • survey team members on what skills they think are missing.

Step 3: Measure current skills
To measure skill levels, ALTERNA uses:

  • surveys and assessments.
  • interviews with employees.
  • feedback from performance reviews.

Step 4: Act on the data

ALTERNA will offer your company training for employees in skills you would like to strengthen. The right training can help you close gaps between current and desired skill levels.

ALTERNA offers two bundles of training to address your company’s needs: Essential Workplace Skills for entry-level jobs and Advanced Workplace Skills for middle and top management.

Essential Workplace Skills

ALTERNA has identified six essential skills that are required for almost every entry-level job. The mastery of these skills may vary, but they form the building blocks for learning all other skills.


  • READING– The ability to read memos, notices, policies, manuals, agendas/minutes, etc.

  • WRITING– The ability to write text and documents; it also includes non paper-based writing such as typing on a computer. We use this skill when we organize, record, document, provide information to persuade, request information from others and justify a request.

  • COMPUTER USE– The ability to use different kinds of computer applications and other related technical tools. We use this skill when we operate cash registers, use word processing software, send emails and create and modify spreadsheets.

  • THINKING– The ability to engage in the process of evaluating ideas or information to reach a rational decision. We use this skill when we solve problems, make decisions, think critically and plan and organize job tasks.

  • ORAL COMMUNICATION– The ability to use speech to give and exchange thoughts and information. We use this skill to greet people, take messages, reassure, persuade, seek information and resolve conflicts.

  • WORKING WITH OTHERS– The ability to work with other workers to carry out tasks. We use this skill when we work as a member of a team or jointly with a partner, and when we engage in supervisory or leadership activities.

Advanced Workplace Skills
According to the American Management Association (AMA), AMA has identified this list of six critical manager skill sets: core competencies that are crucial to your success.

  • LEADERSHIP– To set priorities, delegate, motivate and develop your people, coach them to become top performers and communicate objectives and goals.

  • COMMUNICATION– To get your point across, create a compelling presentation to support your goals and get buy-in for ideas, inspire others to achieve better results and demonstrate emotional intelligence.

  • COLLABORATION– So you can value and celebrate differences, build rapport, form alliances and negotiate effectively.

  • CRITICAL THINKING– To approach problem solving logically, research options, avoid biases and focus on meaningful data to draw the right conclusions—even under pressure.

  • FINANCE– To weigh the financial value of your decisions—including the ability to build a sound budget and formulate reasonable forecasts.

  • PROJECT MANAGEMENT– To grasp the scope and objectives of projects, recognize the roles and responsibilities of others, use PM tools to stay on track and become an effective member of a cross-functional team.

Delivery Methods

Many avenues exist to train employees. The key is to match the training method to your organization’s needs, trainees’ learning styles and preferences.


ALTERNA training is highly interactive with guaranteed student-oriented learning. Our trainers act as mentors to the trainees rather than traditional lecturers. Our training methodology blends tutorials/group discussions, role-playing, management games and case studies.

Following international standards in delivering training that brings about results, ALTERNA closes the three-phase circle of the Workforce Transformation Program with a tight and carefully designed evaluation model based on the Kirkpatrick’s Four-Level Training Evaluation Model. The Kirkpatrick Model is probably the best known model for analyzing and evaluating the results of training and educational programs. It takes into account any style of training, both informal or formal, to determine aptitude based on four levels criteria.


  • Level 1 (Reaction)
  • Measures how participants react to the training (e.g., satisfaction?).


  • Level 2 (Learning)
  • Analyzes if they truly understood the training (e.g., increase in knowledge, skills or experience?).


  • Level 3 (Behavior)
  • Looks at whether they are utilizing what they learned at work (e.g., change in behaviors?).


  • Level 4 (Results)
  • Determines if the material had a positive impact on the business / organization.